Booking
Take a slot
Four short steps. The ticket on the right fills in as you go, so you always know what you are paying before you commit.
Booked
Your entry is reserved
Keep this reference. A ticket with a QR code has been issued to your email — show it on your phone at the turnstile.
EGY-0000-0000- Museum—
- When—
- Visitors—
- Sent to—
- Paid—
If something changes
Refunds, transfers and late arrivals
I need a different date.
Reply to the confirmation email with your reference at least 24 hours before the visit and we will move it free of charge, subject to space in the new slot.
I missed my entry window.
Come to the ticket desk with your reference. Most museums will admit you at the next available window on the same day; on busy days you may have to wait.
Can I get a refund?
Cancel more than 48 hours ahead for a full refund. Between 48 and 24 hours you get half back. Inside 24 hours the booking is not refundable, but it can still be transferred to another date.
Is the museum step-free?
The Grand Egyptian Museum, the Museum of Egyptian Civilisation and the Nubian Museum are fully step-free with lifts and loanable wheelchairs. The older buildings — Tahrir, the Coptic Museum, the Royal Jewellery Museum — have steps and partial access. Tell us in the notes field and we will send the details for your museum.